Basically, Knowledge Management attempts have a long history, to include the on-the-job discussions, formal apprenticeship, discussion forums, corporate libraries, professional training and mentoring programs. With the advances of technology nowadays, specific adjustments of technologies such as knowledge bases, expert systems, group decision support systems and intranets have been bring into further improvement. The term “personal knowledge management” was introduced which refers to the management of knowledge at the individual level in 1999. Besides that, the early collections of case studies realized that the importance of knowledge management dimensions of strategy, process, and measurement in terms of the enterprise. Knowledge management programs can give benefits to individuals and also organizations if they’re action-oriented.
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